Flag Suspicious Listings
Assist us in fostering a secure environment for all our users by providing the link to any property you suspect might be fraudulent, whether listed on Livly or another platform.
As with any online marketplace, achieving absolute accuracy in our listings is a challenge. We are committed to vigilance in maintaining a trustworthy space for our community.
Discover tips on safeguarding yourself from fraudulent listings by clicking here. We encourage you to complete the form on this page to enable us to conduct a thorough investigation. We greatly appreciate your cooperation!
How do I report a suspicious listing?
Identifying and reporting a questionable listing couldn't be easier, with two simple methods at your disposal. As you explore our site, just look for the "Report Issue" link located at the bottom of each listing. Clicking this will open a menu, giving you the opportunity to highlight any problems you've noticed with a particular listing. Your vigilance not only enhances our community's safety but also assists us in taking the necessary steps to resolve any issues promptly.
What should I do if I rented a property that turned out to be a scam listing?
If you're worried that the home you've rented might be a fraudulent listing, it's crucial to act swiftly to safeguard your interests and pursue a solution.
Reach Out to the Rental Platform: For those who have made their rental through Livly, we would like you to fill out the form provided above. Rest assured, we commit to issuing a refund within 3 to 5 business days following a thorough review of your case. If your booking was made through a third-party website like Airbnb, it's very important for you to get in touch with their customer service without delay. Thanks to their payment protection policy, your funds are secure. Please share your concerns about the authenticity of the listing with them, and make sure you provide all relevant documents and information.